Shrink Wrap Packaging Experts - We Do It Right!

Packaging Machine parts & BESt-IN-class service

Impak Packaging provides service and parts for all types of packaging equipment and packaging machines. Our service technicians are fully trained and experienced, and are dedicated to keeping your machine fully functional. We carry parts from Shanklin, Wulftec, SMI, Bestpack, Fox, Highlight, Heat Seal and many more manufacturers. We are committed to provide our customers with genuine parts and customer service.  We also supply additional accessories like Teflon Tapes, Melamine, Seal Wire, Silicone sponge pad for the L Sealers and live rollers and Mesh belts for Shrink Tunnels. We are a leading distributor of carton tapes for Case Sealers.  We provide shipping for the parts and products all across Canada.


Packaging Machine Services

Impak Packaging provides comprehensive maintenance services to ensure that your products are secure and properly packaged. Our experienced team is equipped to design and customize packaging solutions to fit your specific needs. Whether youre looking for shortterm or longterm solutions, Impak Packaging can help you protect and maintain your products with the highest quality of service.

Packaging Machine Diagnosis and Repair
Refurbished Shanklin T7XL Shrink Tunnel front
Wulfetc prestretch carriage

services we offer

Our dedicated technical team will furnish you with detailed requirements, including electrical and compressed air specifications, well in advance of scheduling an installation date. This proactive approach guarantees that you will be fully prepared when the installation takes place. Rest assured that all machines undergo rigorous testing and calibration before being shipped to your location, ensuring a swift and seamless start-up process. Moreover, we prioritize safety by ensuring that all equipment is CSA certified, meeting the necessary standards for Canadian installations. By maintaining close collaboration with our customers, we strive to accommodate their timelines and ensure optimal operational efficiency of the equipment.


The duration of machine operator training varies based on factors like the complexity of the equipment. After installation, our technician provides tailored training to operators and maintenance teams, meeting customer requirements. Automated equipment typically has a quicker learning curve compared to older machines.


Within 1 to 2 weeks of training, we conduct a follow-up visit to ensure smooth operations. Our team verifies correct and safe equipment usage and addresses any questions.


Routine inspection and maintenance of packaging equipment is recommended for both new and older machines. Often, smaller issues can lead to larger ones and routine maintenance is an effective way of preventing this. 

Common Issues

Most problems are not related to machine failures, but rather to process changes. The machine is created as simple as possible. However, set-ups and adjustments are usually required:

• Moving parts are not operating smoothly
• Testing machine benchmarks
• Equipment slowdowns
• Equipment/systems re-calibration
• Essential fluid changeovers 

Benefits of Preventative Maintenance

Participating in regular maintenance check-ups can benefit customers in many ways:

  • Enhanced safety
  • Longer product life
  • Decreased downtime & increased reliability
  • Consistent efficiency levels

Maintenance needs have lowered drastically as new automatic machines use less parts. Older machines would have mechanical systems that would move the shafts & bearings and pulleys. Today we have a motor connected to a shaft that drives each one of those components. Belts instead of chains. Smoother, quieter, and much more controlled. Servo driven – electrical machines.  

We provide an on-going maintenance program specifically tailored to older machines, as well as the newer more sophisticated machinery. Additionally, our after sales service is only a phone call away.


Man troubleshooting a packaging machine


  • Decrease in equipment downtime and the number of major repairs reduced.
  • Better management of assets and increased life expectancy, thereby eliminating premature replacement of machinery and equipment.
  • Reduced overtime costs and more economical use of maintenance workers, due to working on a scheduled basis instead of a crash basis to repair.
  • Timely, routine repairs circumvent fewer large-scale repairs.
  • Improved safety and quality conditions for everyone.

Scope of Work performed

  • Inspect, clean, adjust and lubricate chains and drive system.
  • Clean and inspect load casters/rotary arm pinion.
  • Inspection, adjustment and lubrication of gears and chains.
  • Check functionality of limit switches, photo eyes and reflectors.
  • Check functionality of all safety devices, guarding and E- stops.
  • Ensure all indicator lights are functional and replace any burnt bulbs.
  • Thorough visual inspection of wiring and overall machine condition.
  • Final test of all machine functions to ensure operational efficiency.
  • Discuss operational issues with Key Operators.
  • Clean exterior of machine and sweep service area.
  • Provide detailed explanation of recommended/necessary repair or replacement parts.
  • Leave contact information for future communications.

Service Time

  • Minimum 2 Hours
    (Include 1 Hr. Travel time within GTA) for semi-automatic machinery.
  • Better management of assets and increased life expectancy, thereby eliminating premature replacement of machinery and equipment.


  • For travel time outside GTA, actual time spent will be charged both ways.  
  • Replacement parts & repairs will be at additional cost
  • Infeed & Outfeed systems will be service & repaired at additional cost.


Why Choose Impak For Your Packaging Machine Service?


Satisfied Customers



continued support

quick responses

industry leadership

continued growth


stretch wrapper parts repair

packaging machine parts

We source only the highest quality packaging equipment parts for a large variety of packaging machinery so that you have exactly what you need, right when you need it. We know what’s best for you and your machines.

  • Stretch Wrapper Parts
  • Shrink Tunnel Parts
  • Case Sealer Parts
  • Ink Jet Printer Part
  • Labeling Machine Parts
  • Silicone Heat Pads.
  • Teflon Tape Part
  • Ink Jet Printer Part
  • Labeling Machine Parts


Meet Our Team

Chris Tremblay

Implementation Engineer

Rosendo Garcia

Senior Field Service Engineer

Don Chung

Service Cordinator, Technical Sales

Eric Trethewey

Controller/Operations Manager

Wade McCarthy

Beer & Beverage Specialist

Jeff Martin

Lead Automation Specialist

Mike Iacobucci

Automation Specialist

contact us today!

Have a question about equipment or service?

Just give us a call or send us a message with the form below. One of our customer service representatives would be happy to help you with whatever you need.

Impak Packaging Gertex Group Logo

impak packaging

400 Flint Rd. 
North York, Ontario
M3J 2J4
Phone: 416-299-0960
Fax: 416-299-0961
Email: [email protected]



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